The Social Media Observer

Facebook Chat was the most hated instant messaging service on social media in 2011, according to Amplicate. 97% of opinions on the social network’s messaging service were negative over the year. What caused this outpouring of hatred? Let us count the ways. Social media users disliked receiving Facebook messages from random strangers, they hated their computers’ freezing when they turned on Facebook and were driven crazy by not being able…

Social media users love to instant message their friends but they’re not so keen on their instant messaging services. Only a handful of services pleased social media, with Skype standing out as the most loved instant messaging service.  70% of opinions on Skype were highly favorable, which granted it the social media crown just ahead of rival iChat, with 67% love. Skype was not only the most loved instant messaging…